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Ubitsoft SQL Enlight Online Help

Product Serial Number Deactivation

The deactivation wizard enables you to deactivate a serial number on your computer so that you can reuse it on another computer.

Note that uninstalling a product doesn't automatically deactivate its serial number. That's why so if you want to move a product to another computer you will have to execute the deactivation procedure before uninstalling it.

In order to deactivate a product serial number, your computer has to be connected to the Internet.

To deactivate your product:

1. Start the activation wizard andc onfirm that you want to deactivate the product by selecting the check box.Continue to the next step.

Start Product Deactivation

2. Enter your product key.

Product Key

3. Your deactivation request will be sent to the our activation server.

Send Deactivation Request

4. When the deactivation is confirmed, the Deactivation successful page will be displayed.

Deactivation Sucessful

5. Now you can use this serial number on a different computer.

If there is a problem with your deactivation request, an Deactivation failed page will be displayed with information about deactivation errors and what you can do to resolve them.

Deactivation Failed

If you cannot resolve the deactivation error, please contact our support.